All posts by ReubenC

SharePoint Solutions Roadshow – Capture, Workflow & Governance

Today we are at Microsoft London (Victoria) for the penultimate run of an event that started in Lisbon just over a month ago and has toured an additional 7 European cities (Milan, Paris, Madrid, Copenhagen, Utrecht, Stockholm) thus far and coming to a close in Edinburgh in the next week or so.


The vendors and SharePoint solutions are from some major players in our space – ABBYY, AvePoint, Combined Knowledge, K2, oh and of course Microsoft!


The official event overview & agenda states:

Microsoft, K2, AvePoint, Combined Knowledge and Abbyy have teamed up to bring a complimentary Roadshow in 8 cities around Europe, filled with subject matter experts, insightful presentations, demos, food, fun, and prizes!


Pasted from <>



The Future of SharePoint

Or not… agenda item but not covered… 🙁



Key Strategic planning topics for SharePoint deployments

Steve Smith, Owner & SharePoint MVP, Combined Knowledge (

Excellent realistic overview of the project life-cycle involved in a significant SharePoint project – starting 12-18 months out from Go-Live through to near live internal marketing and training activities


Also some serious warning – “A company needs to go into SharePoint with their eyes wide open!”





Build the team

Adoption considerations

Planning timeline

Who needs training when

Training methods

Support considerations


The Final Roadmap


Building the team


(Far too much politics in large deployments preventing proper deployments)


What does the business want out of the product?

Realistic expectations

Team should reflect these expectations

CEO – good top down vision

Users – different user expectations

Developers –


Business analysts

Training department


Adoption considerations


Business process




Technology is the answer – wrong


The key to success must include the alignment to the out of the box features


70% fail because of user adoptions.


47% have serious adoption problems.


Adoption is impacted by design.

Design requires the right people at the design phase

You can’t train everyone, if effects RIO

Usability and support go together

It administrators should not be support

Changing design and functionality after go live heavily impacts user buy in and ROI

Adoption and training must be measured


6-18 months before go live

IA and BA – SharePoint functionality and limitations

Technical admins and developers – infrastructure planning, custom development

Power users – SharePoint functionality, SharePoint limitations

Web designers – branding and publishing



Building Business Applications on SharePoint

David… AvePoint (



Capture and recognition in SharePoint

Patrick Dixon, Channel Manager, ABBYY Group (

Capture -enabled Business Processes

Impressive tools to capture from paper, PDF, or a.n.other and perform complex validation inc. assisting in filling in the blanks, or in the demo an error where a invoice received was stamped over part of the invoice totals – the software recognised and understood the sub-total and VAT amounts and could work out the gross figure and suggest it (to then ensure the metadata is correct)



SharePoint Governance

AvePoint (



Process Automation in SharePoint

K2 (

Impressive visual tools for designing and implementing business process automation (BPA) in SharePoint

Reporting capabilities to manage and track real-time



SharePoint Training and Certification

Rob, Trainer, Combined Knowledge (

All Combined Knowledge do is SharePoint training

  • Is SharePoint intuitive?
    NO – no one in the room thought so, although acknowledge SP2010 is a lot better than previous versions
  • What’s the worst that can happen?



Covered a typical organisation of 2000 people where potentially 1800 aren’t viable for class-room training but can be covered by the likes of CBT/online, Train-the-Trainer, End User Support product, etc.


Cloud Computing & Virtualisation for Public Sector & Enterprise

Today we are at an event at The Britannia Hotel, Canary Wharf, London..

Registration, Networking and Refreshments

Refreshments served in the Exhibition Area


Conference Chair’s Opening Remarks

Warwick Ashford , chief reporter, Computer Weekly


Reconciling information governance and market reality with cloud adoption, the keys to achieving best value without compromising service delivery

This session will examine the myths and realities around information governance and the various cloud models in the

ICT market, exploring potential future business models which will integrate cloud services as part of wider service delivery.

Value for money (and not necessarily the cheapest option) is a major driver for cloud adoption, but what can this look like for public services and how can it be used to improve transparency and access to services? This session will also look at the opportunities and threats in these 3 areas.

David Wilde Chief Information Officer Essex County Council


Hard-core CIO, not just public sector and was looking at large scale cloud for Westminster Council

Big emphasis

Not our data, it’s the residents, we just look after it – think like that changes a lot


Strategy is a 12-page document with 4 pictures covering:

End user computing – data,voice,video, reduced cost per user per annum, file storage, security connectivity & support

Information Governance – Freedom of Information Act, Data Protection, etc.

Collaboration – Social Networking, SharePoint

IT Skills & Capacity – Training, Capacity & Capability

Customer Centric Services – Self Service, Cloud services,


Data protection at the application level rather than organisation..



UK Cloud Adoption, the future of hybrid computing

Cloud may be seen as over hyped marketing for many peoples taste, but to set the record straight the notion is no longer about IF IT as a Service will grow, it is all about

HOW. In this session we will explore empirical evidence of UK trends in adoption and the impact on the management of IT and the likely outlook over the next 12 months.

Andy Burton Chair, Cloud Industry Forum and CEO Fasthosts


Formed in 2009

Cloud CSAT >95% in UK & US

Diversity – Hybrid is most common, some on prem, some iaas, laas, etc.

2012 predictions, growth >20%, public sector growth higher as playing catch-up

#1 concern is data security, privacy & sovereignty



The Future of Cloud for Further and Higher Education

To help universities and colleges improve their efficiency and value for money,

HEFCEs University Modernisation Fund has invested £12.5 million in a Shared Services and the Cloud programme. Managed by

JISC, this programme allows HE institutions across the UK to share IT infrastructure and, thanks to cloud computing, to run services and software on demand, and therefore create cost savings.

The Janet Brokerage funded through this programme has been set up to aggregate demand across the research and education sectors for cloud and data centre products. Their aim is to drive efficiency and to provide advice ensuring customers understand their options and can make informed buying choices. This talk outlines some of the approaches and challenges in achieving this aim.

Rob Bristow, Programme Manager, JISC & Shan Rahulan, JANET Brokerage, Brokerage Manager


On the face cloud can appear 1.5-2x more expensive, however other IT costs e.g. delivery are often absorbed and not seen by the organisation bringing the gap down


JANET now has a 100GB core network acts as a access broker for customers and suppliers – not too sure how this links to Cloud services..?


Building the Brownfield Cloud

Only the lucky few will get to build private cloud services with a greenfield infrastructure. The rest of the world will need to get there with a brownfield build.

How do you move a non- or part-virtualized datacentre infrastructure toward the promise of a highly-automated, secure and resilient private cloud?

Luke Mahon, customer evangelist for Dell Cloud solutions in

EMEA, provides insights into how server/storage/fabric infrastructure can be managed as a converged entity to offer a stateless platform for building self-service, self-regulating and highly-automated private cloud.

Luke Mahon, Dell EMEA Cloud and Management Evangelist


Greenfield is great, but Brownfield is reality for Private Cloud

How to run your own data centre like it is a Public Cloud – easy to manage, easy to use

Dell vStart solutions – pre-configured, pre-engineered, ready to go rapid

3 levels – vStart 50,100, 200

Coming – vStart for Private Cloud – self-service hosted virtualisation on a lease basis

OpenManage integration with System Center 2012

Dell Advanced Infrastructure Manager (AIM)

For VMware – management plug-in for vCenter

AIM allows workload mobility across Hyper-V & VMware


Question and Answer Session


Morning Refreshment Break and Networking


Seminar Stream 1


Networking Lunch

Served in the Exhibition Area


Dell – Hybrid is the market, very few will go completely public cloud, will be a mix of private cloud & public


Seminar Stream 2


Great speaker!

Schneider Electric – cloud is just a stepping stone to the next big thing, look at the past to see the future..


What is Cloud Computing? It is virtualisation!


Who owns it? IT or the business?  Ultimately the business


Business Value



———————— Demand

———————— Supply

Virtual Machines



Data Centre Infrastructure       Data Center Infrastructure Management (DCIM)




Cloud pushes the supply / demand line upwards


Each kW used in a Data Center costs £10-15K to build and £1K PA to run (Schneider Electric, May 2012)


Virtualisation on its own may reduce energy costs, but PUE can increase as the supporting infrastructure is not optimised


45 racks @ 10kW need over 13,000 BOE (Barrels of Oil Equivalent) before optimisation, on better smarter infrastructure this can be halved and more!


Working in isolation can result in very wrong observations, and conclusions – story of the blind men and the elephant


Harkeeret Singh


Don’t do the project in isolation

Fight VM sprawl

Right size your physical infrastructure as you grow or shrink your demand (the hard part)


Soeren Juul Schroeder (


PUE distorted by inefficient server hardware


40-60% of energy lost just turning it on before the server does anything!


Reversal of purchase vs operating cost in TCO of a server compared to early 90’s


Power consumption of UK DC’s set to overtake current energy production by 2020, worst case 2015 – research needed



Chair’s Afternoon Address

Warwick Ashford , chief reporter, Computer Weekly


Next steps in measuring data centre efficiency


PUE metric was a great start in describing data centre efficiency for the mechanical and electrical infrastructure in the data centre but there are no generally accepted metrics for the IT equipment or software layers. This has focussed the industry on extracting ever smaller savings from the mechanical and electrical infrastructure at the expense of many other, potentially greater savings. For example, one key issue is not how much power is consumed while delivering peak business output but how much of that power is consumed when not producing that output and when the data centre is idle. This session looks at the relationship between delivered useful work and data centre energy consumption, proposing a simple new metric to drive actions in the next generation of energy efficiency in Cloud architectures.

Kate Craig-Wood FBCS


Cloud/Virtualisation/Shared Services

With ever decreasing budgets and an expectation for IT to deliver more with less, this session takes a look at how private clouds can enable Recovery as a Service as part of a shared services strategy. With case study examples I will discuss how a combination of replication and private cloud can allow you to deliver disaster recovery services that are independent of the hardware, storage or virtualisation platforms in use within your organisation.

Andy Ebbs solution architect, Vision Solutions


Question and Answer Session


Refreshment break served in the Exhibition Area


Real world e-health cloud applications

Architectures, front end technologies, service aggregation, virtualisation, the role of private/public clouds in e-health, national/international developments, e-health clouds and the internet of things,

DACAR, Cloud4Health,

MUNICH, governance models, Policy management.

Prof. Christoph Thuemmler, PhD Professor of E-Health, Edinburgh Napier University



Information assurance in the Cloud

Alan Calder looks at the use of standards, audits and independent certifications to help customers satisfy themselves that information and continuity risks in Cloud services are under satisfactory control

Alan Calder CEO


Building The Business Case for Cloud

The fast emerging cloud services business arena is creating numerous new opportunities for both IT users and IT players beyond the traditional Enterprise IT ecosystem. In response,

SNIAs Cloud Storage Initiative (

CSI) has created the Cloud Data Management Interface (

CDMI). Designed to enable interoperable cloud storage and data management, the

CDMI specification is addressing a total cloud storage solution helping users avoid the chaos of proprietary advances and partial solution

APIs that would erode the integrity of the cloud model. This presentation will cover popular use cases for cloud including storage clouds and enterprise or application specific clouds. Multi-tenancy, private, and hybrid clouds are of interest to IT professionals, and this tutorial explores various cloud options and scenarios, along with options and recommendations for building your business case.

Learning Objectives

• Understand your options for cloud and how to create a cloud business case

• Gain an understanding of how popular cloud use cases are architected and implemented

• Understand what essential elements to include in an

RFP/RFI, based on the cloud use case and the business case

Glyn Bowden Enterprise Infrastructure Architect at NetApp


The need for Cloud ?

In 2003 the human race produced 5 Exabyte’s of information, last year that was done in 2-days, it is believed




Question and Answer Session


Closing Remarks from the Conference Chair


DRAW – *Latest Apple IPad 3, Delegate badges will be numbered and prize must be collected once drawn.*


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Removing SBS 2008 – Step 3: remove from domain / DCPROMO


The final step in removing your SBS server is to demote it as a domain controller using the DCPROMO tool.

DCPROMO will do a number of things in terms of removing the server’s ability to operate as an Active Directory server, however the main domain functional ‘operation’ (sorry pun!) you will see from other servers in the network is the moving of the ‘Flexible Single Master of Operation’ (FSMO) or now just ‘Operations Masters’ roles to another AD server.

You can control the transfer of the essential FSMO roles to a preferred AD server (if you have multiple) using the a script e.g. to transfer our roles to our UK/GB Infrastructure server GBINF01 the script is:




connect to server gbinf01 q

Transfer infrastructure master

Transfer naming master

Transfer PDC

Transfer RID master

Transfer schema master



And checked with:

netdom /query fsmo

Schema master GBINF01.thefullcircle.local

Domain naming master GBINF01.thefullcircle.local

PDC GBINF01.thefullcircle.local

RID pool manager GBINF01.thefullcircle.local

Infrastructure master GBINF01.thefullcircle.local

The command completed successfully.

Of course if you just have one other AD server (not recommended as best practise but totally feasible and supported by Microsoft) you don’t need to manually control who gets the roles, and DCPROMO will just transfer the roles to the other server.

If you do have multiple servers (with multiple AD sites) then the next available local site server will get the roles.


Move those roles!






Summary review


Remove Active Directory Domain Services from this computer.

When the process is complete, this server will be a member of the domain thefullcircle.local

Remove DNS Delegation: Yes


Good bye domain services!





Checking the FSMO roles to confirm transfer:

C:>netdom query fsmo

Schema master GBINF01.thefullcircle.local

Domain naming master GBINF01.thefullcircle.local

PDC GBINF01.thefullcircle.local

RID pool manager GBINF01.thefullcircle.local

Infrastructure master GBINF01.thefullcircle.local

The command completed successfully.

You can log back onto your SBS server with either the local creds provided earlier, or with a domain account – it is still a domain member server.

Note this machine may no longer be licensed (certainly if an upgrade e.g. to SBS2011).

If the server was an OEM install you can leave what remains (demoted mostly broken SBS server) on the same hardware for whatever use you feel (within license limits – e.g. this is not a 2nd Exchange server!), but the chances are this is now an old and out of warranty bit of kit that is no longer production worthy anyway – reuse, renew, recycle responsibly (see

Removing SBS 2008 – Step 2: ADCS


Active Directory Certificate Services removal..

Check the FSMO roles are on your SBS server..


(you don’t actually need the forward slash "/" after the netdom command anymore but that’s a personal hangup from the old LANMAN days.. 😉

As for any server role just remove the role from within Server Manager


(Note the red crosses – this is from a pretty sick SBS 2008 install that had been replaced by Server 2008 R2, SCE (WSUS), and various other Windows network services over a year prior)

Once you’ve started the role removal (after confirming an informational/reading) – head out for a walk / mow the grass / build a model aeroplane.. Basically – leave it some time as you could be watching the screen below longer than paint drying


Later in the process you should see ‘Verifying removal’ and then ‘Collecting removal results…’ – ours took almost an hour between the major application events:

Information        29/08/2011 08:57:51        CertificationAuthority        38        None

Log Name: Application

Source: Microsoft-Windows-CertificationAuthority

Date: 29/08/2011 08:57:51

Event ID: 38

Task Category: None

Level: Information

Keywords: Classic


Computer: SBSSRV01.thefullcircle.local


Active Directory Certificate Services for thefullcircle-SBSSRV01-CA was stopped.


Warning        29/08/2011 09:43:15        ServerManager        1619        None

Log Name: Setup

Source: Microsoft-Windows-ServerManager

Date: 29/08/2011 09:43:15

Event ID: 1619

Task Category: None

Level: Warning


User: THEFULLCIRCLEAdministrator

Computer: SBSSRV01.thefullcircle.local


Removal succeeded. A restart is required.


Active Directory Certificate Services

Warning: You must restart this server to finish the removal process.

When complete (if successful) you should get:


And once ‘closed’ the only option is to restart..

You do need to log back in again (recommend same account as started this process) for the server to finalise the removal of ADCS and report ‘Resuming Configuration’ per:



Also event

Information        29/08/2011 10:10:47        ServerManager        1618        None

Log Name: Setup

Source: Microsoft-Windows-ServerManager

Date: 29/08/2011 10:10:47

Event ID: 1618

Task Category: None

Level: Information


User: THEFULLCIRCLEAdministrator

Computer: SBSSRV01.thefullcircle.local


Removal succeeded.


Active Directory Certificate Services

The following role services were removed:

Certification Authority

And then next to DCPROMO out of the domain!

Removing SBS 2008 – Step 1: Exchange 2007

recent migrations as part of SBS 2011 EAP, etc….



Screen clipping taken: 28/08/2011 23:26

Summary: 4 item(s). 0 succeeded, 1 failed.

Elapsed time: 00:01:16

Mailbox Role



Object is read only because it was created by a future version of Exchange: 0.10 ( Current supported version is 0.1 (8.0.535.0).

Elapsed Time: 00:01:16

Client Access Role


Hub Transport Role


Remove Exchange Files


[PS] C:Windowssystem32>Remove-PublicFolderDatabase -Identity "SBSSRV01Second Storage GroupPublic Folder Database"


Are you sure you want to perform this action?

Removing Public Folder Database "SBSSRV01Second Storage GroupPublic Folder


[Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] Help

(default is "Y"):A


You are attempting to remove the last public folder database in the

organization. If you remove this database, all of its contents will be lost and

only users running Outlook 2007 or later will be able to connect to your

Exchange organization. Are you sure that you want to delete the last public

folder database?

[Y] Yes [A] Yes to All [N] No [L] No to All [S] Suspend [?] Help

(default is "Y"):A

Remove-PublicFolderDatabase : Object is read only because it was created by a f

uture version of Exchange: 0.10 ( Current supported version is 0.1


At line:1 char:28

+ Remove-PublicFolderDatabase <<<< -Identity "SBSSRV01Second Storage GroupPu

blic Folder Database"

+ CategoryInfo : NotSpecified: (0:Int32) [Remove-PublicFolderData

base], InvalidADObjectOperationException

+ FullyQualifiedErrorId : E2ABE251,Microsoft.Exchange.Management.SystemCon


Summary: 2 item(s). 0 succeeded, 1 failed.

Elapsed time: 00:00:39

Mailbox Role



The public folder database "SBSSRV01Second Storage GroupPublic Folder Database" contains folder replicas. Before deleting the public folder database, remove the folders or move the replicas to another public folder database. For detailed instructions about how to remove a public folder database, see

Elapsed Time: 00:00:39

Remove Exchange Files





HP Technology Exchange – London

HP ISS Technical Exchange

The Full Circle has been an long term HP partner and ProLiant server evangelist since the early 90’s and days of the Compaq Systempro. In 1994 Reuben Cook, Founder and CTO of The Full Circle lead a £.25M project to refresh the server messaging infrastructure of the then SmithKline Beecham (now Glaxo) using Compaq rack-mounted ProLiant servers (codenamed ‘Armada’ – no, not the opal laptops!).  The project was under Compaq NDA at the time and so early it was installed and commissioned before Compaq‟s official UK release date for the ProLiant – think back to 1600’s and 1.6” drives!

Today we continue to recommend and deploy ProLiant servers as first and only choice.  We have grown to become a trusted partner that participates in vendor supported early adopter programmes for new technologies e.g. when HP developed the C3000 blade enclosure known as the ‘Shorty’ – see HP case-study post we deployed an HP & AMD funded box.

Anyway, less of us and more about the ISS Technical Exchange! – for this event HP are bringing a large section of their Houston design engineers to London for a technology exchange. In a nutshell, this is where the HP guys that make the technology come to disclose how they see the future trending and tell you, in confidence, what they are engineering to address it. In some cases, they will fly in product prototypes for a ‘hands-on’ appraisal.

Event Objectives

The objective of this is for HP to open an interpersonal customer dialog to collect your impressions of the industry direction, their approach, plus the technological innovations they will be releasing. Most importantly they really want your input. They want to validate what they are seeing is consistent with your view plus see how we they can reshape or tailor their products to better meet your needs.

The structure is a large opening session that breaks into subject matter subgroups where you select from a range of technologies in tight workgroup sessions. The objective of this is to enable you to choose the key technologies that are of interest and be able to interact more closely in smaller groups.

The technologies that are likely to be discussed will range from server and blade futures, virtualization futures, workload management, firmware deployment advances, hardware management, power management, network technology futures, storage technology, disk i/o or SSD futures, even down to point product details like iLO 4 demos. You can take it a wide and deep range of technologies are being set up. The lay-up is a full day of sessions and there will be plenty of variety. However it is highly interpersonal and informal; so if you exhaust your key areas of interest you are free to depart any time that suits you.

The session will provide you with a unique IT planning view, but more importantly, the direct engagement to shape the future products HP will make for you hence I though you would like me to register you. Of course as you can imagine, the HP data will be highly sensitive and require an event specific confidentially agreement (CDA) signed to enter.


(and this maybe all we’ll be able to talk about… see CDA!)


A new desktop image for the space fans…

BBC News – Majestic shuttle in unique station image

NASA on Tuesday July 7th released the first-ever image of a space shuttle docked at the International Space Station.

The image, which shows the space shuttle Endeavour docked at the ISS, was taken from the Soyuz TMA-20 after it left the station on May 23. Expedition 27 crew member Paolo Nespoli snapped the shot from an altitude of approximately 200 miles as he and Russian cosmonaut Dmitry Kondratyev and NASA astronaut Cady Coleman headed back to Earth – a rare, indeed unique image as safety protocols don’t usually allow more than one vehicle to be in transit with the ISS at close proximity.

The image is very 2001: A Space Odyssey and just shows how far forwards Arthur C Clarke & Stanley Kubrick were thinking in 1968!

Will be my new desktop background for a while, the widescreen source is at